Q: Is my email address going to remain the same?

A: Yes. Email addresses will remain the same for all Westwind employees. (ie. firstname.lastname@westwind.ab.ca)


Q: How will checking my email be different after the change to Google Apps?

A: After Dec. 14, 2009, email will no longer be delivered to your laptop email program. (ie. Apple Mail, Entourage, RoundCube). You will now logon to http://mail.westwind.ab.ca. with username: firstname.lastname, password: westwind. Read all FAQ, contact your school’s SOS,or Westwind Helpdesk to find out more.


Q: How do I check my email?

A: Westwind Teacher and Staff Email can be checked at http://mail.westwind.ab.ca


Q: What will happen to my old email? (Apple Mail, RoundCube, etc.)?

A: Your existing email will remain intact on your laptop along with your address book and email folders.


Q: What about my address book? Can I migrate it to the new system?

A: Yes, Westwind Mail supports importing CSV files from Outlook, Outlook Express, Yahoo! Mail, Hotmail, Entourage and some other apps. We also support importing vCard from apps like Apple Address Book.

Learn more


Q: Can I still use my email program? ie. Apple Mail, Outlook Express?

A: Westwind Helpdesk will no longer be supporting this service. Nonetheless, POP and IMAP will be enabled.

Learn more


Q: How do I create mail folders and filters on Westwind Mail?

A: Westwind Mail offers powerful label, filter, and search features.

Learn more


Q: Where can I find a basic tutorial for Westwind Mail?

A: http://mail.google.com/support/


Q: Still want some extra help?

A: Google Overview Video

Other Video Tutorials

Westwind Helpdesk